Customer testimonials

BOULANGER Kiamo, the solution for an engaging employee experience

“How can we take care of our customers if we don’t take care of our teams?”

Boulanger Customer Care, Boulanger France’s Contact Center, is part of the group’s desire to be ever closer to its customers and to offer them a seamless omnichannel experience thanks to Kiamo. The company, concerned with an optimal user experience for its agents, particularly appreciates the intuitiveness of the solution.

Discover their testimonial here.

Kiamo allows us to strike the right balance between our flows, the skill sets of our employees, & the workforce needed.

Grégory Leleu Projects & Innovation Manager Boulanger Customer Care

Kiamo in 2 words: Efficient (because the console automatically distributes) and Agile (Easier to manage in real time & adjust if necessary).

Audrey Deregnaucourt Team Manager Boulanger Customer Care

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