& customer engagement platforms
Kiamo interfaces with the main CRM solutions on the market to set up screen pop-ups for your advisers and centralize all your interactions in a single customer database.
QUALITY MONITORING & workforce management
Measure the performance of your Customer Relations Center with the specialized Quality Monitoring & Workforce Management solutions. You already use one of these solutions?
Take advantage of their full potential by coupling them with Kiamo.
You want to develop the added value of your contact center? Nothing could be easier. KIAMO interfaces with voice recording and analysis solutions, voice recognition tools and written media comprehension and analysis tools. Allow your partners to use co-browsing. Integrate bots. Choose an open solution such as Kiamo and anticipate your future upgrades. Our APIs have been designed with this in mind.