The management team

An ambitious, united and complementary team focused on managing the company’s activity and development in the long-term. In line with our strong human values.

Jean-Luc Neveu

Jean-Luc Neveu

CEO/Product Director

The product team imagines the future of Customer Relations and Kiamo. It schedules the releases and specifies the developments for the R&D teams. Our team consists of functional or technical Product Managers, to examine all Kiamo aspects.

Every day, we observe the market, exchange with our integrator partners, our users and the other editors on our market. We study the technological changes and the new approaches of the Customer Relations profession.

Product team

We imagine the future of Customer Relations and Kiamo. We schedule the releases and specify the developments for the R&D teams.

Jean-Luc Neveu

CEO/Product Director

Laurence Gericot

Laurence Géricot

Deputy General Manager

We support Conecteo’s growth and development for the following departments: Finance, Sales Administration, Legal, Human Resources Management and Facility Management. We structure the activities and transformations and deploy the means required.

Anticipation and control are our core business. Fully committed to Conecteo’s human adventure, we perform our professions with pleasure, rigor and benevolence.

Central office

We structure
Conecteo’s activities
and transformations
and deploy
the means required
for harmonious
growth.

Laurence Géricot

Deputy General Manager

Ludovic Le Lay

Ludovic Le Lay

Technical Director

We are fully aware that Kiamo serves thousands of customer advisers every day. Our mission is to offer our integrators and users the best possible product and make a long-term commitment to guarantee the reliability and robustness of our application. Our R&D team at the cutting edge of the web technologies focuses on developing and implementing the ideas from the Product Team.

At the same time, the Quality team safeguards and secures all our developments using internationally recognized methodologies (ISTQB) and automated tests. It is also responsible for all the Kiamo product documentation.

Lastly, the IT team manages our technical infrastructure (server room, telephony IT, etc.) and implements all the software platforms required to operate our product and support the company’s growth.

Technical Team

We build Kiamo according to the Product Team guidelines, test the developments made and operate the infrastructure.

Ludovic Le Lay

Technical Director

Arnaud Cavé

Arnaud Cavé

Marketing & Communication Director

Our main missions are to promote Kiamo, establish its position and reputation to efficiently support our sales team and those of our partners.

We adopt a different approach, however. We capitalize on the long term and relations of trust. We prefer to convince people rather than adopt a hard line. And above all, we do not oversell ourselves. We refuse to make promises we cannot keep.

In addition, we have set up a Customer Success program to increase user satisfaction. We visit users, exchange with them, listen to their requirements and help them use Kiamo more effectively every day. We want to have happy users, since the quality of human interactions is one of the company’s priorities.

Kiamo Success Team

We focus on promoting Kiamo, developing its reputation and supporting the sales teams.

Arnaud Cavé

Marketing & Communication Director

Antoine Doumenc

Antoine Doumenc

VP Sales

Our main mission is to contribute to the sales success of our partners in France and in an increasing number of countries. The entire team (sales, business development, professional services) provides its skills to our network of integrators to support them in the long term and develop the Kiamo community with users.

We are all extremely attached to these strong human relations established with our partners, their sales and technical teams, project managers, developers and consultants, who, together, form Kiamo’s rich and growing ecosystem.

We are currently placing the emphasis on international development with great expectations.

Partner Success Team

We contribute to the sales success of our partners in France and in an increasing number of countries.

Antoine Doumenc

VP Sales

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