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Kiamo news, views and headlines

The importance of the private cloud and the role of integrators for an ambitious Customer Relationship

Call & Contact Center London

Emails : a source of performance

The voice : telephone customer relations at the heart of Contact Centers

Ensuring optimal omnichannelity to contact centers

Interview Thierry Spencer, The Académie du Service

Interview Gilles Verrier, Identité RH

Video channel : the new era?

Customer Self-Care: the new trend

Customer Service : Answer fast or answer right ?

Interview Nam Tran, The Kooples

Interview Christophe Carrère, EMG

Advisers are crucial to Customer Relations

The crisis has provided many opportunities for contact centers

Collaboration in our ADN

And yet, it moves…*

A densified international footprint

Kiamo V7.5, a co-built solution

Kiamo 7.5, a demanding new release

Social Messaging, an emerging channel in Customer Relationship?

Social Messaging, an emerging channel in Customer Relationship?

Back on CCW2020 Berlin

Why you must manage your emails as your calls

Let’s meet in March

CX 2020 Milano

User relations, the start of a mutation in the public services

Customer Contact Week (Amsterdam)

Meet us at the 2019 Customer Strategy Show

Customer success manager, builder of your customer experience

Butagaz chooses Kiamo to optimize the management of its customer relations centers

Focus on the customer service control indicators – part 1

Focus on the customer service control indicators – part 2

Kiamo – AFRC, Maisons du Monde morning

The human factor

Matéo tells us about the ITIL training course

Kiamo is a partner of the 2018 Customer Experience Gala

Contact centres: Back to basics

Kiamo Software at CCW 2018 in Berlin

Efficient and human cross-channel customer relations

Are you ready to revolutionize the way you exchange with your customers ?

Keep in touch !