Kiamo - AFRC morning, Maisons du Monde


Advantages of an omnichannel approach in the customer experience.


16 October 2018


Paris (4th district near Les Halles)

Matinée Kiamo AFRC Maisons du monde

Publié le 21/09/18

Dear Customer Relations or Customer Experience Directors, Customer Service Managers,

We are pleased to invite you to the breakfast organized by Kiamo and AFRC on the following subject:

“Advantages of an omnichannel approach in the customer experience.”

Maisons du Monde will present the implementation of unified management of its Customer Relations department, with a testimonial by Julien Ballaud, Flow and Tool Forecast Director.


How to optimize the technology at the service of reliable and customized omnichannel customer relations

Tuesday 16 October 2018 - 9h to 10h30

  • Julien Ballaud, Flow and tool forecast director

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