Kiamo - AFRC morning, Maisons du Monde
Advantages of an omnichannel approach in the customer experience.
16 October 2018
Paris (4th district near Les Halles)
Dear Customer Relations or Customer Experience Directors, Customer Service Managers,
We are pleased to invite you to the breakfast organized by Kiamo and AFRC on the following subject:
“Advantages of an omnichannel approach in the customer experience.”
Maisons du Monde will present the implementation of unified management of its Customer Relations department, with a testimonial by Julien Ballaud, Flow and Tool Forecast Director.
How to optimize the technology at the service of reliable and customized omnichannel customer relations
Tuesday 16 October 2018 - 9h to 10h30
- Julien Ballaud, Flow and tool forecast director