Whether online or in person, these firmly business-oriented workshops are the opportunity to (re)discover features and talk with your peers.
Customer Success tools
CUSTOMER SUCCESS MANAGEMENT everyday support
There to guarantee user satisfaction, the Customer Success Manager (CSM) provides post-deployment support and helps you optimize your use of Kiamo through your business requirements.
Boost your Kiamo! This is my objective by proposing customized discussions, tools, meetings with other users.
Customer Success tools
Customized monitoring
Supporting you means meeting your requirements as closely as possible. Your CSM will therefore come to meet you on your premises.
Feedback from those who have already adopted the solution
Discussions
MyKiamo allows me to exchange with other Kiamo users or experts and therefore obtain advice or tips quickly and easily.It is also a way of easily telling the publisher about any changes we would like made to the product, or voting for the suggestions of the other members.
The suggestion box
I appreciate being able to submit and share my tool improvement ideas with the Kiamo community. And even more when they are taken up !
Best practices
The MyKiamo documentary resources enabled me to make some slightly more technical settings myself. I mainly use it to share best practices with the other users, it is an excellent source to obtain new ideas and thereby improve the way we use KIAMO
User workshops
True opportunities to exchange best practices between users, as demonstrated by a workshop where a customer presented their satisfaction survey campaigns.This gave us a quick idea of the directions we could take and allowed us to reproduce the right methods.
To better understand how Kiamo can apply to your needs,
Meet our team for a personalized demo