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CENTRALIZE YOUR CUSTOMER INTERACTIONS, in a single interface

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Kiamo optimizes the Customer Experience thanks to :

Its smart engine selects the right advisers for each new interaction,

Its intuitive interface and 360° vision increase the comfort and operational efficiency of your teams.

Find out more

Kiamo optimizes the Customer Experience thanks to its smart engine & its intuitive interface with 360° vision

Find out more
98%
Quality of service
rate

Kiamo has enabled Axiome to optimize the quality of service of its Customer Relations department

10%
Greater profitability
thanks to Kiamo

Empruntis

100%
Percentage of daily flows processed

MACSF

÷5
Number of software systems used by the customer service

RAJA, European leader in packaging, relies on Kiamo to develop customer loyalty

THEY USE KIAMO and they talk about it!

98%
Quality of service
rate

Kiamo has enabled Axiome to optimize the quality of service of its Customer Relations department

Kiamo’s implementation was extremely beneficial for our customer relations. Apart from daily management of customer exchanges, Kiamo software allows us to supervise the quantitative and qualitative efficiency of our departments in real time. We can also interact with (...)

Thierry Martin,

Systems and Networks Manager - Kiamo has enabled Axiome to optimize the quality of service of its Customer Relations department

10%
Greater profitability
thanks to Kiamo

Empruntis

For me, Kiamo offers great flexibility with easy-to-access interfaces that make multiple developments possible. It is a tool that has brought a lot to Empruntis in terms of customer satisfaction, daily adviser management and sales capacity improvements. Kiamo (...)

Thierry Bernard,

Chairman of Panoranet - Empruntis

100%
Percentage of daily flows processed

MACSF

Thanks to Kiamo, customer interaction distribution was optimized with total ease. Advisers use a single interface and context-sensitive tools that promote productivity. Kiamo is an easy-to-use solution requiring only two hours of adviser training before they are able (...)

Bao An NGuyen Phuoc,

Member Relations and Customer Service Department Deputy Director - MACSF

÷5
Number of software systems used by the customer service

RAJA, European leader in packaging, relies on Kiamo to develop customer loyalty

Kiamo is a simple and intuitive solution which allowed us to modernize our contact center by grouping all our tools within a single software platform. Implementing Kiamo brought our company time savings, better productivity for advisers and quality (...)

Gwenn Rio,

Director of the Customer Relations Center, France - RAJA, European leader in packaging, relies on Kiamo to develop customer loyalty

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FRESH NEWS ! Kiamo and customer relations

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