KIWI, the advisor interface by Kiamo

With Kiwi, you can handle all customer interactions within a single interface, designed to optimize the employee experience.
Ergonomics, 360° vision, personalization, remote working, connection to other applications, security : Kiwi has been designed by and for its users.
User-friendliness and efficiency guaranteed !

100% UX design


  • Adaptable to all applications

– Sequential vs. multi-tasking
– Push vs. Pull
– Voice vs. written media

  • Intuitive navigation
  • Fluid navigation
  • Visual comfort
  • Rapid adoption



  • Administrator customization according to your contact center needs
  • Advisor refinement for a customized user experience

– Indicator selection
– Choice of themes, colors and fonts
– Element layout
– Sound settings
– Save preferences



  • 360° view of all channels
  • Inbound / outbound flows
  • Prioritization of hot / cold flows

Native remote working


  • Fluid advisor management
  • No additional equipment required : mobile, box, analog are all you need
  • Service continuity

High connectivity


  • Connection to third-party applications (ERP, WFM…)
  • Contact sheet pop-ups (CRM)
  • Forms and conversation guides
  • Access to directories
  • Knowledge bases

Secured platform


  • Identification and agent log-in
  • Password required
  • Manual change for each user
  • Customizable complexity control

My discussions with our users have highlighted the importance of having a single, ergonomic tool for advisors. Their feedback is unanimous : Kiwi is simple, the interface is pleasant to use and makes for greater efficiency.

Cécile Piolet Customer Success Manager Kiamo

Are you ready to revolutionize the way you exchange with your customers ?

Request a demo

#keep in touch !

Keep in touch !

Subscribe to our free newsletter to keep up to date with Kiamo news and market trends.