Ecosistema tecnologico Kiamo

CRM, ERP, monitoraggio della qualità, gestione della forza lavoro…
Kiamo si interfaccia con numerose applicazioni tecnologiche e si integra perfettamente nell’infrastruttura telefonica o nell’ambiente IS esistente.

PARTNER TECNOLOGICI e le loro soluzioni

Kiamo si integra facilmente con altre soluzioni strategiche per creare potenti combinazioni di strumenti per incrementare la produttività aziendale e migliorare le relazioni con i clienti. Sfruttate il loro pieno potenziale abbinandoli a Kiamo.

Salesforce helps companies connect with their customers through sales, customer service and marketing tools.
Microsoft Dynamics CRM is a solution that enables companies to be ubiquitous, and to sell effectively.
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Oracle offers enterprises Network Session Delivery and Control Infrastructure solutions including SBC applications.
E-DEAL is a CRM software publisher offering a complete, modular and unified software platform.
As a global omnichannel marketing platform, Selligent orchestrates customer relationships for over 700 companies.
Adobe Campaign is a set of solutions for personalising and delivering campaigns across online and offline channels.
Coheris is a publisher of CRM and Analytics solutions for customer relationship management and data analysis.
Publisher and integrator of software for optimised planning of activities and Human Resources (Workforce Management).
OWI solutions use a revolutionary language understanding process to listen and optimise interactions.
French leader in customer experience management solutions for the implementation of effective action plans.
NICE specialises in the monitoring of telephone networks, through data recording and analysis.
Viavoo is a French publisher of customer experience management and social CRM solutions, grouped in a suite.
Complete platform for optimising customer engagement with proven, unified analysis solutions.
Business solution for handling all frontline messages on social and mobile networks.
The innovaphone PBX is a complete unified communications solution which is suitable for all company sizes.
InfleXsys is a Digital Services Company specialising in the development of professional mobile applications
NG Media provides a software platform that enables publishers to integrate the management of audio, video and web streams.
Zaion offers a complete voice-based customer relationship management solution based on Artificial Intelligence.
Voxpay is a PCI-DSS & DSP2 compliant omnichannel solution for secure remote payments.

RELAZIONI CON I CLIENTI associazioni

Kiamo partecipa attivamente alla vita del settore in collaborazione con le associazioni di relazioni con i clienti. Lavoriamo insieme per trasformare le aziende e l’economia attraverso l’esperienza dei clienti e dei dipendenti.

French Association of Customer Relations.
Association for Customer Complaint Management.
Spanish Association of Customer Relationship Experts
Association for the development of Customer Experience.

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