CMA Rhône Kiamo the choice of user experience

Kiamo, chosen by CMA to unify physical reception, incoming calls & emails.

A successful user experience thanks to the ergonomic & easy to use solution & support from their integrating partner Foliateam.


In short, why did ‘CMA’ chose Kiamo

The objective for us was to have a simple, fluid and efficient tool for all our employees.

Simon Berger Delahaye Customer Relations Manager CMA du Rhône

This real-time supervision allows us to adjust the number of agents to be logged and to increase our customer satisfaction. Today, we observe a pick-up rate of over 90%.

Nathalie Bellon Customer Service Manager CMA du Rhône

#keep in touch !

Keep in touch !

Subscribe to our free newsletter to keep up to date with Kiamo news and market trends.