Chaque interaction devient unique

Each interaction becomes unique

With Kiamo’s smart flow distribution engine, you optimize each interaction. We have developed a solution that can be customized in real time, with no special technical skills: predefined responses, silent identification, customer follow-up history, etc. We help you improve the relational quality of your contact center.

Flow distribution KIAMO feature
Parcours fluide

A smooth journey on all channels

From order to support, we make sure you are present throughout the customer’s life. Our solution allows you to guide your customers as they navigate through your website. Relying on various functions such as web targeting, the adviser can quickly help the customer via instant chat tools, a simple call further to silent identification or via the social networks, irrespective of the request.

Answer your customers’ questions using Kiamo.

Discover all channels Kiamo features
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Develop customer loyalty to your brand

88% of customers consider that receiving an immediate response to their request for support increases their loyalty (source: SmartTribune).
To offer your customers an exceptional experience, offer your advisers a similar experience. A tangible symmetry of attentions which, thanks to Kiamo, will allow you to reap the benefits of this virtuous circle: your agents work better, customer satisfaction and customer loyalty to your brand increase. You create ambassadors.

Simplify the daily work of your teams.

Are you ready to revolutionize the way you exchange with your customers?

Request a demo

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