digitize all your documents
Digitization solutions enable you to scan all your documents: letters, faxes, purchase orders, etc.
Kiamo centralizes your digitized files for targeted distribution to the most competent advisers.
- Automatic or manual distribution of digitized files
- Document service categorization and prioritization
- Bulk task imports
- Integration with the main EDM tools on the market
Manage all your documents in a single interface
Thanks to Kiamo, advisers process the documents distributed to them. These documents can also be viewed and used as attachments during exchanges with customers: calls, emails, chat, etc.
- Listing of documents and related interactions
- Document service history
- Response support tools during file processing
- Cross-channel use of digitized files
monitor the processing of digitized files
Kiamo enables you to monitor document management in real-time. Customizable dashboards and reports are available to assess document activity performance.
- More than 30 document service-specific indicators
- Process control and verification system
- Personal interventions with advisers
- Printable and exportable statistical reports