Callbot, Chatbot or emailbots are well designed to respond to simple or recurring enquiries. In more complex cases, they ensure an optimized transition to a human advisor by preparing and qualifying interactions. They fully contribute to the operational efficiency of the contact center.
Availability
Automation
Omnichannel
Profitability
Bots improve customer and employee satisfaction.
Connect your callbot to Kiamo to make it easier to handle and monitor your calls.
Automate your responses and free up time for your advisors.
Choose generative AI to simplify your email processing.
We see bots as complementary to the work of advisors, who provide an essential human touch to Customer Relations.
In case of bot failure, Kiamo ensures a smooth transition: the entire exchange is passed to the advisor, providing full context for quick and accurate support without the need for the customer to repeat themselves.
The integration of bots and AI in Kiamo not only ensures optimized request management but also personalized support for both customers and advisors.
Subscribe to services and activate native Kiamo connectors tailored to your business. Thanks to its dedicated API and the Kiamo SDK, custom connectors can also be developed to integrate the bot or AI of your choice.
